Tasmanian Collection Service will collect information about individuals for the primary purposes of providing credit reports, issuing credit related publications, collecting debts, and sundry other credit related services.

Tasmanian Collection Service recognises and accepts the requirements of the Privacy Act 1988, specifically Parts 111A and Part X in relation to Credit Information and the National Privacy Principles respectively.

Tasmanian Collection Service will not collect personal information about an individual unless it is necessary for one of our functions or activities. The information will only be collected by lawful and fair means and not in an unreasonably intrusive way.

Information may be collected from a variety of sources, including from the individual direct, from publicly available information such as the Magistrates Court or the Insolvency and Trustee Service Australia, or from authorised credit providers or authorised third parties.

Tasmanian Collection Service will not disclose information about individuals unless it is directly related to our functions or activities or it is related to the primary purposes of collection of that information and an individual would reasonably expect the information to be disclosed for that purpose, or, the individual concerned has provided consent.

This company will take reasonable steps to ensure that the personal information held about individuals is complete and up to date. Personal information contained on credit information files is only held for a period of maximum of 5 years with the exception of bankruptcy data (7 years).
Reasonable steps are taken to ensure that personal information held is secure from unauthorised access.

An individual can access their personal record with Tasmanian Collection Service. Information held on credit information files can be accessed for a fee of $9.00. No fee is payable where an individual has been advised by a credit provider that they have been refused credit based on information held at Tasmanian Collection Service. Information held on other files held by Tasmanian Collection Service may be accessed by the individual for a fee of $25.00.

An individual can apply to Tasmanian Collection Service for a copy of their file or to change any incorrect information on their file by writing to the following address enclosing their fee (if applicable) and enclosing a copy of acceptable photo identification:

The Manager
Tasmanian Collection Service
GPO Box 814H
Hobart TAS 7001

Website Privacy

Tasmanian Collection Service (TCS) will not collect any personal data about you (e.g., your name, address, telephone number or e-mail address) through our web site unless you have provided it to us voluntarily.

When you provide us with personal data we may occasionally use it to send you e-mail messages about current or new Tasmanian Collection Service products or services. If we do this, we will always provide an option for you to tell us that you do not wish to receive future messages from Tasmanian Collection Service. If you contact us to tell us this, we will take you off our e-mail message list.

We appreciate your participation in Tasmanian Collection Service and we respect your privacy. We will not sell, rent or otherwise market your personal data to anyone else.

In some cases, we may automatically collect general technical information when you connect to our site. Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using and the domain name of the web site from which you linked to our site.

When you view our web site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. For example, Cookies allow us to tailor a web site to better match your interests and preferences. The information recorded in the Cookie cannot be viewed or used by anyone else.

With most Internet browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.

Please refer to your browser instructions or help screen to learn more about these functions.