We will initially undertake an intensive program of timely correspondence and telephone contacts aimed at having the debtor pay the account in full (or if necessary, under arrangement). In most cases legal action is not required and commission on money recovered is the only cost of the recovery.

Using TCS will not harm your chances of losing a customer forever. We understand business and know the value of your reputation and brand. The objective for many of our clients is to recover debts as fast as possible while also retaining the potential for their client to continue to trade with them in the future.

Some of our clients question whether they should use their solicitor to collect money. While legal action can be an important part of debt collection, it should be used as a last resort. The objective is to recover money quickly and efficiently.  Our database of information is second to none in Tasmania.

The easiest way to stay informed is by accessing our easy to use client website portal, this is available to you 24/7. Your Account Manager will also keep you up to date via regular reports.